Shipping policy

1. Shipping Destination

We currently ship exclusively to the United States. Orders with shipping addresses outside of the United States will be automatically canceled and refunded.

2. Order Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, shipments may be slightly delayed.

3. Shipment Confirmation & Order Tracking

Please be advised that we do not provide individual tracking numbers or automated shipment confirmation emails once an order has been dispatched. Our logistics are optimized for standard delivery, and all orders are handled by our trusted carrier partners. If you have not received your package within the estimated delivery window, please contact us at CS@passionatekr.com.

4. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated delivery within 5-10 business days for addresses within the contiguous United States.

5. Damages and Missing Packages

FITABLE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim.